UX/UI Designer
Ready to take the next step in your career journey?
About Us:
Decoded HR is a Human Resources consulting firm dedicated to partnering with companies that prioritise HR within their organisation and require a trusted outsourcing business partner to manage their In-House-Like People Departments. We specialise in offering strategic guidance and impactful HR solutions, leveraging technology to enhance human capital.
Our Client:
Our client is a dynamic customer service software start-up boasting an innovative AI platform. Originally targeted towards the iGaming sector, they showcase exceptional flexibility in research, testing, and development, aiming to provide multi-sector product solutions. Their vision is to address the distinctive needs of businesses in the online support service industry.
Role overview:
We are looking for a skilled and creative UX/UI Designer to craft intuitive, user-focused experiences for our platform. In this role, you will work closely with cross-functional teams to design seamless, efficient interfaces that optimise usability across various devices and platforms. Your expertise in user research, prototyping, and design will help deliver accessible, engaging solutions that align with both business objectives and user needs.
Key Responsibilities:
Design user-centric experiences for the clients platform, with a focus on ease of use and efficiency.
Collaborate with product managers, developers, and stakeholders to translate business goals into compelling design solutions.
Design intuitive interfaces for a instant messaging chat, ensuring a seamless user journey across all touchpoints.
Conduct user research and gather feedback from clients to drive design decisions.
Create wireframes, prototypes, and high-fidelity mock-ups that capture the look and feel of our SaaS platform.
Design for multiple themes, customization options, and ensure cross-device, cross-browser compatibility.
Ensure accessibility and usability standards are met, making the platform accessible for all users.
Requirements:
3+ years of experience in UX design, preferably within SaaS or customer service platforms.
Portfolio showcasing user-focused design solutions, wireframes, prototypes, and mock-ups.
Experience designing messaging systems.
Experience working within Agile development processes.
Knowledge of design tools such as Figma, Sketch, or Adobe XD.
Ability to balance user needs with business goals to create impactful designs.
Fluent in English.
Additional beneficial skills include:
Familiarity with user research methods and usability testing.
Familiarity with multi-language, multi-theme design systems.
Understanding of frontend technologies like Vue.js or Tailwind CSS.
Basic knowledge of accessibility standards (WCAG).
Familiarity with search engine optimization to improve website traffic rankings on major search engines.
Our Client´s Approach to Software Development:
We value collaboration and proactive problem-solving.
We work closely with business experts to ensure our solutions meet both problem and solution scopes effectively.
We practise Domain-Driven Design (DDD), emphasising DDD strategic patterns (ubiquitous language, bounded contexts, event modelling) to build and deliver software tailored to business needs.
We embrace DevOps as a culture, where the development team actively participates in all aspects of software development, from conception to delivery, monitoring, and maintenance.
We adhere to Agile principles and prioritise quick responses to changing business needs.
We follow a Continuous Integration/Continuous Delivery process (CI/CD) with trunk-based development. Automated testing (unit, integration, and end-to-end) is integral to our approach, along with strategies like feature toggles, canary releases, and a build-once deliver-anywhere approach.
Job Benefits:
Join a dynamic and dedicated team!
Collaborate with talented professionals and industry experts.
Wellness benefits.
Work from anywhere in Europe - fully remote.
Please include a portfolio or PDF/links to examples of your work in the application.
*This is a fixed term contract.
We invite all interested candidates to submit their resumes and cover letters, outlining their relevant experience and explaining why they believe they would excel in this role. We eagerly anticipate hearing from you! Embark on a new chapter of your career and elevate your professional journey in an environment that values innovation and fosters excellence.
Don't miss out on this opportunity to join our talented team – apply now!
- Department
- Tech
- Remote status
- Fully Remote
About Decoded HR
UX/UI Designer
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